Project
Travel Group Operations Platform
Laravel
PostgreSQL
Admin Panel
Calendar View
Financial Reporting
Accounting Platform Sync
The Challenge
Bookings in spreadsheets and email.
What We Built
Request to settlement, in one place.
-
Request Management
Incoming requests from travel agencies are logged with full context: agency details, group size, dates, destinations, and service requirements. Requests follow a structured status workflow (new, confirmed, cancelled) with validation rules governing transitions.
-
Confirmed Group Management
Once a request is confirmed, it becomes a group booking with its own detailed record. Groups track hotel allocations across multiple properties, service bookings (transfers, tours, excursions), and key dates. Each group maintains a complete file of related documents.
-
Hotel & Supplier Coordination
Hotel allocations are managed per group with room counts, rates, and booking references. Service bookings link to suppliers with cost tracking. The system maintains a supplier directory and tracks service types across all active groups.
-
Deposit & Payment Tracking
Multi-deposit tracking per group with sequential numbering. Each deposit records the amount, date, payment method, and status. The financial view shows outstanding balances across all active groups.
-
Calendar & Scheduling
A full calendar view shows all active groups across time, with service bookings and key dates overlaid. Provides scheduling visibility across the entire operation.
-
Accounting Integration
Direct integration with the client's accounting platform. Supplier records sync between the operations platform and the accounting system, keeping data consistent without manual re-entry.
-
Activity Logging
Every significant action is logged with full audit trail: who changed what, when, and the before/after values. Provides operational accountability and a historical record.
The Outcome
Centralised. Auditable. Synced.
Centralised booking management
Centralised group booking management replacing spreadsheet-based coordination.
Structured workflow
Structured request-to-confirmation workflow with status tracking.
Integrated financial view
Integrated financial view across all active groups with deposit tracking.
Accounting sync
Accounting platform synchronisation eliminating manual data entry.
Full audit trail
Full audit trail for operational accountability.
Technology